Your personal data matters to us. This Privacy Policy explains exactly what information 34 APK collects from Filipino players, how we use it, and the rights you have over your own data under applicable Philippine law.
A clear, plain-language breakdown of our data practices — written for Filipino players.
When you register and use 34 APK, we collect the personal information necessary to operate your account safely and in compliance with Philippine regulations. This includes your full name, date of birth, email address, mobile number, and a government-issued identification document to verify that you meet the minimum age requirement of 21 years. We also collect financial information such as your preferred payment method and transaction history, which is required to process deposits and withdrawals in Philippine pesos. During your sessions on the platform, we automatically gather technical data including your IP address, device type, browser version, and general location data to protect your account from unauthorised access. We may also collect information about how you interact with the platform — such as which games you play, how long your sessions last, and which promotions you view — to improve the overall experience for Filipino players. All information collected is limited to what is genuinely necessary for the purposes described in this policy, and we do not collect sensitive personal data beyond what is required for identity verification and responsible gaming compliance. If you contact our support team, we will also retain records of those communications to help resolve any future queries you may have.
The personal information you provide to 34 APK is used exclusively to deliver, maintain, and improve the services available to Filipino players on our platform. Your account details are used to verify your identity, process transactions in Philippine pesos, and ensure that only you can access your account. We use your gameplay and session data to personalise your experience, recommend relevant promotions, and monitor for any signs of problem gambling so that we can offer timely support through our responsible gaming tools. Transaction data is retained to comply with anti-money laundering obligations applicable in the Philippines and to resolve any payment disputes that may arise. We may use your contact details to send you important account notifications, security alerts, and — where you have given your consent — promotional communications about new games, sports betting markets, and special offers. We do not use your personal data to make fully automated decisions that have a significant legal or similarly significant effect on you without providing a means for human review. All data processing activities are carried out on a lawful basis as defined under the Philippine Data Privacy Act of 2012 and its implementing rules and regulations.
34 APK does not sell, rent, or trade your personal information to any third party for their own marketing or commercial purposes — your data is not a product. We may share your information with carefully selected service providers who assist us in operating the platform, such as payment processors, identity verification partners, and cloud infrastructure providers, but only to the extent necessary for them to perform their specific function and always under strict contractual data protection obligations. In certain circumstances, we are legally required to disclose personal data to Philippine regulatory authorities, law enforcement agencies, or courts — for example, in connection with anti-money laundering investigations or court orders — and we will comply with such requirements as mandated by law. If 34 APK undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the successor entity, but only under the same or stronger privacy protections as described in this policy. We will never disclose your personal information to other players or to any third party not described in this policy without your explicit prior consent. Any third-party service providers we engage are required to handle your data in accordance with the Philippine Data Privacy Act and are prohibited from using it for any purpose other than the one for which it was shared. We conduct periodic reviews of our third-party partners to ensure ongoing compliance with our data protection standards.
As a Filipino player on 34 APK, you have a number of important rights over your personal data under the Philippine Data Privacy Act of 2012, and we are committed to making it straightforward for you to exercise those rights. You have the right to access a copy of the personal data we hold about you, and to request that any inaccurate or incomplete information be corrected promptly. You may also request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any legal retention obligations that apply to us as a regulated platform. If you have provided consent for a specific type of data processing — such as receiving promotional emails — you may withdraw that consent at any time without affecting the lawfulness of processing that took place before the withdrawal. You have the right to object to certain types of data processing, including direct marketing, and to request that we restrict the processing of your data while a complaint or query is being investigated. To exercise any of these rights, please contact our support team at support at 34apk.com, and we will respond within the timeframe required by applicable Philippine law. If you believe your data rights have been violated, you also have the right to lodge a complaint with the National Privacy Commission of the Philippines.
34 APK implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. All data transmitted between your device and our platform is protected using Transport Layer Security (TLS) encryption, and sensitive data stored on our servers is encrypted at rest using robust encryption protocols. Access to personal data within our organisation is strictly limited to staff members who need it to perform their job functions, and all such staff are bound by confidentiality obligations. We retain your personal data for as long as your account remains active and for a period thereafter as required by Philippine law, anti-money laundering regulations, and our legitimate business interests in resolving disputes and preventing fraud. When your data is no longer required, it is securely deleted or anonymised in accordance with our data retention schedule. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the National Privacy Commission as required by the Philippine Data Privacy Act. We regularly review and update our security practices to address emerging threats and to maintain the highest practicable standard of data protection for our Filipino players.
34 APK may update this Privacy Policy from time to time to reflect changes in our data practices, applicable Philippine law, or the services we offer to Filipino players. When we make material changes, we will notify you by posting a prominent notice on the platform or by sending an email to the address associated with your account, and the updated policy will take effect from the date it is published on this page. We encourage you to review this page periodically so that you are always aware of how your personal information is being handled. The date at the top of this policy indicates when it was last revised, and the current version always supersedes all previous versions. If you have any questions, concerns, or requests relating to this Privacy Policy or the way 34 APK handles your personal data, please contact our support team at support at 34apk.com — we aim to respond to all data-related enquiries within five business days. For formal data subject requests or complaints, you may also write to our Data Protection Officer using the same contact address. You can find answers to common privacy questions on our FAQ page.
Quick answers to the most common data and privacy questions from our players.
Our support team is available around the clock to help Filipino players with any privacy queries, data requests, or account concerns. You can also check our FAQ for quick answers.